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Summary
Seeking an responsible post with growing opportunities in a reputed organization or company where I can utilize my skills.
To apply my accounting skills as a HR or admin officer in keeping a track of business transactions.
Punctuality, hardworking and using skill is in my attitude.
Experience
Train Operations Manager
HR OFFICER
Sales, Marketing & Trading To generate quality leads that result in sales. Cold calling to arrange meetings
with potential customers to prospect for business. Work with team to achieve sales performance targets.
Presenting the product or service in a structured professional way. Monitoring International market performance by reviewing Trade Media and keeping clients updated with the same and provide investment
advice accordingly. Customer Retention Maintaining and developing relationships with existing as well
as new customers in person and via telephone calls. To ensure that the customer is notified with all the
prevailing fundamental factors which may have an impact on product prices
Sales Skills:Lead Generation,
Cold Calling, Trade Negotiation, Sales Retention
Customer Service Officer (CSO)
Take Inbound calls and satisfy customer needs.
- Achieve established standards for call handling quality and productivity.
- To resolve the complaints of customers over the call and launch system complaints in case FCR is not possible.
- To identify and handle customer inquiries and respond to customer questions in the best possible manner.
- Enter customer’s data as per defined standard operating procedures.
- To meet all the other quality benchmarks established based on consumer feedback and surveys.
